Contact us today: 1-877-239-3600

Management Team


Ntegrated Solutions’ management team is currently comprised of the company’s founder and CEO, the COO, and the CTO. The management team has extensive knowledge in information technology, IP telephony, the computer industry, and a combined 40+ years of experience in telecommunications. Ntegrated’s members have been involved in the construction process of many companies including Cox Communications, Shell Offshore, AT&T Wireless, Broadwing Communications, and T-Mobile (Voicestream wireless).


Mark W. Floyd – Chief Executive Officer & Co Founder

Co-Founder/CEO of Ntegrated Solutions, an IP Telephony firm specializing in communication solutions for the small to medium sized business; Mr. Floyd graduated from Southern Methodist University with a Bachelor’s degree in Business Administration, focusing on Management Information Systems. He has a strong business background with extensive knowledge in information technology.

Mr. Floyd holds an advanced IP PBX certification from TMC University and is a certified sales agent for Polycom. Prior to co-founding Ntegrated Consulting, LLC, Mr. Floyd worked as a database administrator and analyst for in Austin, Texas. Mr. Floyd’s entrepreneurial experience includes founding Doo Dah Entertainment, a company specializing in high impact multimedia and digital video production, editing, and distribution.

Mr. Floyd is currently serving as a board member of Easter Seals Greater North Texas and is the chair person for the Easter Seals Young Professional Network, a network primarily comprised of young professionals that are dedicated to building awareness and supporting Easter Seals to create a community where people with autism and other disabilities are welcome to live, learn, work and play.

Mr. Floyd is also a member of the Avon Old Farms National Council and an alumnus of the Sigma Phi Epsilon Fraternity



Tasha Williams - Chief Operations Officer

As the Chief Operations Officer for Ntegrated Solutions, Ms. Williams draws on her extensive project management experience to lead the day to day operations and drive the strategic direction of the company.  This includes managing vendor relations, coordinating all aspects of customer installs from order entry, through provisioning/implementation, and coordination of all departments to insure complete and on time delivery of products and services. She also oversees the Network Operations Center (NOC) to ensure all customers’ needs are met and that support issues are handled properly to ensure the best possible customer experience.

Ms. Williams has a degree in Psychology and over ten years’ experience in the telecommunications industry. Prior to joining Ntegrated she worked for Vergent Communications where she held leadership roles in sales, finance and operations.  Outside of technology Tasha has enjoyed being a part of the Allen American Ice Angels dance team. She also enjoys coaching pee-wee cheerleading and spending time with her family.



Jonathan Richardson – Chief Information Officer

Mr. Richardson has over 20 years in Telecommunications and over 32 years in the Advanced Electronics field. He served 10 years in the United States Navy, including service in the 1st Gulf War whilst on the USS Dale, guided Missile Cruiser CG-19, home ported in Jacksonville, Florida. He supervised a crew of technicians responsible for the RADAR and electronic navigation equipment on board the war ship. He accelerated early to management within enlisted ranks and served as an electronics and management trainer while overseeing airfield operation and maintenance at the Pensacola, Florida Naval Air Station.

Mr. Richardson has worked at several telecommunications companies within Operations and Engineering groups as Network Architect, Group Leader and Project Manager; managing groups of high level engineering staff, provisioning experts and support personnel and maintaining budgets in excess of $20m. He has directly contributed to the growth of every company that he has worked with. Mr. Richardson is a leader in the emerging field of Open Source IP Telephony Systems, and actively speaks at VoIP Conferences showcasing large scale IP Telephony builds within Carrier type environments and has written numerous papers on the subject. Mr. Richardson has several published articles in Industry magazines such as VoIP Magazine. Mr. Richardson is currently extending the scalability, reliability and usability of Open Source VoIP systems at Ntegrated Solutions.


Brian McMichael – Chief Technology Officer

As the Chief Technology Officer for Ntegrated Solutions, Mr. McMichael utilizes over 26 years of experience and expertise in Telecom, networking, and advanced solution architecture to constantly evolve the company’s products and services line. Leading the research and development of existing and new products he ensures that customers, partners and stakeholders are provided with the latest evolutionary options to ensure their success in the business world. Using years of management, leadership, and mentoring skills he motivates the engineering department to achieve the highest results with documented solutions that aligns with industry standards, best practices and customer expectations. Obtaining knowledge in top sectors of the industry not limited to banking, health care, and airline, he is able to focus on solutions that meet business regulatory conformance. Mr. McMichael has a bachelor’s degree in Business Administration and an associates EE Engineering degree. He has multiple certifications in technology and architectural design, and is continually growing his knowledge base to ensure success. His spare time is dedicated to spending time with his family and personal exercise.