Contact us today: 1-877-239-3600

Voice Engineer – Dallas

A voice engineering position whose primary role will be to lead in the creation of advanced voice networking solutions.  The lead engineer will advise and guide senior, staff and junior engineers in the fulfillment of tasks associated with both tactical and strategic initiatives and will be independently responsible for fulfilling large strategic efforts.



  • Lead the voice engineering team in the design, implementation and support of Ntegrated’s voice network to include the creation of detailed architecture drawings and documentation.
  • Validate and approve voice architecture designs to ensure it aligns with the financial guidance provided by product and executive management.
  • Initiate RFIs and RFPs and lead the identification, evaluation and recommendation of technology vendors to include the creation of a vendor analysis and decision document.
  • Maintain good working relationships with key vendors to keep abreast of emerging technologies and to ensure support continuity.
  • Own and fulfill large strategic or tactical projects within voice engineering and provide timely updates to management regarding progress and risks to integrity and timelines.
  • Work cross functionally to craft implementation plans and project timelines for deployment of new voice architecture into the Ntegrated network.
  • Function as a point of escalation for operational entities regarding complex issues that arise within the production voice network.
  • Mentor less experienced engineers to help them grow their knowledge and expertise as an engineer and professionally.



  • Bachelor of Science degree in engineering or computer science or at least (10) to (14) years’ experience within a service provider voice architecture or operational engineering group.
  • An industry certification in a discipline related to voice or network technologies.
  • Excellent working knowledge of voice elements such as Class 4/5 switching platforms and associated ancillary equipment.
  • Excellent understanding of various signaling protocols such as SS7, SIGTRAN, SIP and MGCP.
  • At least (9) years’ experience with soft switch technologies such as the Cisco BTS, SONUS, ASTERISK, and BroadWorks platforms.
  • At least (9) years’ experience with various Integrated Access Devices (IADs) and Application Layer Gateways (ALGs).
  • At least (9) years’ experience with Media Gateways and/or Session Border Controllers.
  • Experience with lab test gear/applications such as Abacus, INET, IXIA, Ethereal/Wireshark, snoop…etc.
  • Experience with basic Linux administrative tasks.
  • Excellent analytical and troubleshooting skills.
  • Excellent communication skills; can work effectively in a team environment or independently.



  • Excellent working knowledge of IP routing protocols and TCP/IP concepts.
  • Excellent working knowledge of various Cisco network elements and various CPE IADs.
  • Excellent working knowledge of Edgewater Network’s Application Layer Gateways (ALGs).
  • Excellent working knowledge of IP and soft phone technologies.
  • Development experience in Perl, PHP & Shell scripting.
  • Experience in database technologies (Oracle, MySQL, Etc.)


The above declarations are not intended to be an “all-inclusive” list of duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job.  Rather, they are intended only to describe the general nature of the job and be a reasonable representation.


Ntegrated is not accepting unsolicited assistance from search firms for this employment opportunity without being specifically engaged for the role through our Vendor Management System.  All resumes submitted by search firms to any employee at Ntegrated via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Ntegrated HR/Recruitment will be deemed the sole property of Ntegrated. No fee will be paid in the event the candidate is hired by Ntegrated as a result of the referral or through other means.


Send your Resume and Cover Letter to